Return And Exchange Policy

Thank you for shopping at https://flykidzco.myshopify.com/

If, for any reason, You are not completely satisfied with a purchase, we invite You to review our Policy. 

The following terms are applicable for any products that you purchased with us.

INTERPRETATION AND DEFINITIONS

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Exchange Policy:

Individual (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Fly Kids Located at , Michigan, US.

Goods refer to the items offered for sale on the Service.

Orders mean a request by You to purchase Goods from Us.

Service refers to the Website.

Website refers to My Site, accessible from https://flykidzco.myshopify.com/

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

GENERAL RETURN POLICY

We want you to be happy with your purchase. If you are not completely satisfied, you can return the product to us and we will replace it with correct size or if it’s defective or damaged only , You are eligible for a EXCHANGE which are subject to the below terms:

All Items are eligible for exchange return and would be processed only if conditions are met.

Return policy

REFUND POLICY

No refunds only If the product is damaged or defective in any way we check all shipments before they are shipped out to make sure of products are in good condition you will not be eligible for a refund.

In order for the product to be eligible for a Refund, make sure these conditions are met:

  • DEFECTIVE or damaged with proof of purchase pictures sent to our email no later than 3 days after receiving items

After we receive your product, our team of professionals will inspect it and process your refund. The money will be refunded to the Original Payment Method you’ve used during the purchase. 

EXCHANGE POLICY

Products can be exchanged for a different size or color variation, provided that such variation is available. Customers are allowed to exchange for item within 3 days . Exchanges exceeding 3 days will not be processed. 

In order to be eligible for exchanges make sure that these following conditions are met:

  • Product must be returned in its original packaging

You are required to ship back the product for the item to be inspected and replaced.

You exchanged product will be processed Once items are received and conditions confirmed.

You are given the rights to exchange the item, One time. Provided that all conditions in Exchange Policy are met.

HOW TO INITIATE A RETURN

If you have a request for Return, Refund or Exchange and if you have further clarification and questions, Please do not hesitate to contact us through our:

Contact Form URL: https://flykidzco.myshopify.com/pages/contact

You will be updated for their Return Status through their EMAIL, provided that contact information is recorded to us.